Terms & conditions

Who we are

URBN Stays (https://urbnstays.com) is a short-term rental accommodation provider based in Bristol, United Kingdom.

Company Registration Number: 16931874

Registered Office: URBN Stays LTD, 39 Bude Rd, Filton, Bristol BS34 7HW


1. Agreement to Terms

By accessing or using urbnstays.com (the “Website”), you agree to be bound by these Terms and Conditions. If you do not agree, you must not use the Website.


2. Use of Website

2.1. You may use the Website for lawful purposes only. You must not use the Website in any way that breaches any applicable local, national, or international law or regulation.

2.2. You must not misuse the Website by knowingly introducing viruses, trojans, worms, logic bombs, or other material that is malicious or technologically harmful.


3. Intellectual Property

All content on the Website, including text, graphics, logos, images, and software, is the property of URBN Stays or its content suppliers and is protected by UK and international copyright laws.


4. Information Collection and Use

Your use of the Website is also governed by our Privacy Policy, available at urbnstays.com/privacy-policy. By using the Website, you consent to such processing and you warrant that all data provided by you is accurate.


5. Third-Party Links

The Website may contain links to third-party websites. We have no control over the content of these sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.


6. Disclaimer of Warranties

6.1. The Website is provided “as is” and “as available” without any warranties of any kind, either express or implied.

6.2. We do not warrant that the Website will be uninterrupted, timely, secure, or error-free, or that defects will be corrected.


7. Limitation of Liability

7.1. To the fullest extent permitted by law, URBN Stays shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the Website.

Important: Nothing in these Terms excludes or limits our liability for death or personal injury arising from our negligence, fraud, or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under UK law.


8. Indemnification

You agree to indemnify and hold URBN Stays harmless from any claims, losses, damages, liabilities, costs, and expenses (including legal fees) arising from your use of the Website or breach of these Terms.


9. Termination

We may terminate or suspend your access to the Website immediately, without prior notice or liability, for any reason, including breach of these Terms.


10. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Website after changes constitutes acceptance of the modified Terms.


11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.


12. Contact Information

For questions about these Terms, please contact us at:

Email: info@urbnstays.com

Postal address: URBN Stays LTD, 39 Bude Rd, Filton, Bristol BS34 7HW

Company Registration Number: 16931874